TERMS & CONDITIONS
This document contains the terms and conditions applied to all orders placed at boostudio.eu. By placing your order, you enter into agreement with us and accept our Terms & Conditions. Please read our Terms & Conditions carefully.
Our Terms and Conditions shall be applied to the contractual relationships entered into on the website and/or in the webshop of Boo Studio available at boostudio.eu
You expressly agree that you use our website at your sole risk.
Please read it carefully, and if you have any doubts or suggestions you can always contact us through email@example.com and we'll be glad to help you.
Boo Studio reserves the right to revise and amend these Terms and Conditions at any time.
All our prices are in euros. Shipping costs and Customs duties are not included in the price. The prices of the products are specified on our online store, and BOO Studio reserves the right to modify these at any time. This will not affect your statutory rights.
The payment methods we accept are: Paypal and credit card.
The security system of our bank guarantees confidentiality and holder authenticity, and prevents unauthorized third parties from gaining access to your information.
Please contact us immediately if any problem occurs during the process of placing your order. If there is an error during the payment process with your credit card, you will immediately receive an email to inform you of the error. Your payment will not be processed, and your order will be put on standby. In this case, we kindly ask you to get in touch with us through our customer service in order for us to determine a course of action regarding your order.
Please be aware that customs duties for deliveries outside the European Union are not included and have to be paid to the courier upon delivery of your product.
We dispatch all orders within 2-5 days (Monday – Friday) with the exception of peak periods where this may take longer.
Once your order is sent, you will receive a tracking number by email to follow your package along it’s trip to your doorstep. Feel free to contact us if you have any further questions or concerns regarding the shipment of your order.
Our packages are shipped with DPD and a signature may be required on receipt. If you are not present at the shipping address upon delivery, the carrier will leave a calling card with instructions on how to collect your package. Alternatively DPD will try two more times to deliver your package.
Unfortunately we are unable to change a delivery address once the order has been dispatched. If you change the delivery address, there will be an additional charge, which you will have to pay to the courier company directly upon delivery.
If the parcel is damaged when it arrives, please contact us within 24 hours and we will contact the courier Company.
You have 14 days to return any of the products that you have purchased, from the date of receiving your package. You are responsible for the return shipping costs and we recommend returning the items with a certified postal service with tracking services.
If BOO Studio has made a mistake regarding your order, we will assume the shipping costs. In that case, please contact us as soon as possible at firstname.lastname@example.org.
BOO Studio will not accept the return of any products that have been used, washed, not labeled, have undergone some damage or are not in their original packaging. For that reason we ask you to be careful when handling the product until you return it.
BOO Studio reserves the right to examine returned products carefully before agreeing to any exchange or return. We will only refund products which are in the original condition as shipped.
Important for non-EU clients: If you send your return items from outside of the European Union, we recommend shipping via a courier (as opposed to a post office) with tracking services and DDP (Deliver Duty Paid) option. Returns with unpaid customs charges, shipping costs or any additional fees will not be accepted.
If you refuse to receive the order because of the unexpected additional fees, the order will be abandoned by the courier and we cannot refund the order.
BOO Studio's legal information:
Company name: BOO Studio ec
Company's registered seat: 9026 Győr Bácsai út 135. Hungary
Registration number at Győr Court of Registration: 08-11-002026
Hungarian Tax number: 28755957-2-08
E-mail address for general inquires: email@example.com